Contact Digen AI
Questions about a scene, your account, or a purchase? Email support@digenai.video or use the form below.
Before You Contact Us
Generation And Account Support
Ask about prompts and supported inputs, missing results, account access, credit records, subscription questions, or privacy requests.
Help Us Find Your Task
Share your account email, task or order identifier, approximate time, and a non-sensitive error message. Tell us what you expected and what happened.
Share Only What Is Needed
Never send passwords, full card details, or sensitive source media. Ask support how to share additional evidence securely when it is needed.
Send a message
Tell us what you are building or where you are blocked, and our team will get back to you.